Terms of service

Terms of Service

Last updated: November 11, 2026

1. Who we are

This website (Eric Empire, ericempire.com) is run by Eric ("we", "us"). Contact: ericempire@proton.me.

By using this website or placing an order you agree to these Terms. Nothing in these Terms limits any mandatory rights you have as a consumer under applicable law.

2. What we sell

We sell digital products only: step-by-step online playbooks (courses) available in a members area on this website, and other digital information products as described on each product page. No physical goods are shipped.

A single playbook gives you access to that playbook. The Complete System gives you access to all playbooks currently offered and to playbooks we add later.

3. Ordering and payment

Prices are shown in euros (EUR) on the product page and at checkout, including any applicable taxes. Payment is processed securely by Shopify and its payment partners. A contract is formed when your payment is successfully completed.

We may refuse or cancel an order in cases of suspected fraud or an obvious pricing error. If we cancel a paid order, you receive a full refund.

4. Access to your playbooks

After payment you receive an email confirmation. You open your playbooks by logging in on this website with the same email address you used at checkout. Access is for lifetime of the service, meaning for as long as we operate this website and the playbook remains offered. If we ever stop offering the service, we will give reasonable notice in advance.

Your access is personal. You may not share your login, resell, copy, publish or redistribute the course materials, in whole or in part, without our written permission.

5. Educational content, no income guarantee

All playbooks are educational materials. Examples, numbers and results described in them are illustrations and are not promises or guarantees of any income or result. Your results depend on your own decisions, effort, budget, skills and market conditions. Starting any business involves risk, including the risk of losing money.

Nothing in the playbooks is legal, tax or financial advice. Check local rules (taxes, permits, platform rules) before you start an activity.

6. Third-party tools and platforms

Playbooks refer to third-party tools, apps, marketplaces and suppliers. We are not affiliated with or endorsed by them unless stated, and we are not responsible for their services, prices, availability or rule changes. All trademarks belong to their respective owners.

7. Right of withdrawal and refunds

Your rights to cancel and to refunds are described in our Refund Policy, which forms part of these Terms.

8. Intellectual property

All content on this website, including texts, lesson materials, templates and design, is protected by copyright and belongs to us or our licensors.

9. Liability

We provide the website and materials with reasonable care. To the extent permitted by law, we are not liable for indirect losses, lost profits or decisions you make based on the materials. This does not limit liability that cannot be excluded by law.

10. Complaints and disputes

If something is wrong with your purchase, contact us at ericempire@proton.me. We aim to resolve complaints without undue delay and at the latest within 30 days. Consumers in the Czech Republic may also use out-of-court dispute resolution through the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz/en). These Terms are governed by the laws of the Czech Republic, without prejudice to mandatory consumer protection rules of your country of residence.

11. Changes

We may update these Terms. The version published at the time of your order applies to that order.